Returns & Peace of Mind

Buying used gear online should feel safe — not stressful.

We keep returns simple, fair, and human.

1. Our Returns Promise

• 30-day returns on all items

• No arguments, no hoops

• If it’s not right for you, send it back

We don’t play games. If you’re unhappy, we’ll sort it.

2. What We Ask in Return

Used gear isn’t disposable — and it isn’t a free hire service.

We ask that items are:

• Returned in the same condition they were sent

• Packed properly

• Not used for extended shoots, events, or testing sprees

Fair both ways 👍

3. Faults vs Buyer’s Mind

• Fault or error on our side? We take full responsibility.

• Changed your mind? No problem — return it.

Clear distinction. No nonsense.

4. Why This Works

Because we:

• Test properly before dispatch

• Photograph honestly

• Describe accurately

Returns stay low — and customers stay happy.

Buy with confidence. Keep it if it’s right. Return it if it’s not.